RETURNS & EXCHANGES

We want you to choose your piece with confidence. Eligible items purchased directly from FITKINGSELF may be returned within 30 days of delivery.

RETURN ELIGIBILITY

Returned items must be unused, unworn, unaltered, and in resellable condition with their original packaging and included product materials. We may decline items showing wear, damage, alteration, or missing packaging.

Customized and engraved products are final sale unless they arrive wrong, damaged, or defective. Your statutory consumer rights are not affected.

HOW TO START A RETURN OR EXCHANGE

Before sending anything, email support@fitkingself.com with:

  • Your order number
  • Your name and purchase email
  • The item and reason for the request
  • Clear photos if the item is wrong, damaged, or defective

We will provide the correct return address and instructions. Returns sent without approval or to a different address may be delayed or refused.

RETURN SHIPPING

For a change-of-mind return, the customer is responsible for the actual return postage. Original outbound shipping charges are non-refundable unless required by applicable law.

If we verify that an item arrived wrong, damaged, or defective, FITKINGSELF will cover reasonable return or replacement shipping costs. Keep your carrier receipt and tracking until the return is complete.

REFUNDS

After the return is received and inspected, approved refunds are issued to the original payment method within 7 business days. Your bank or payment provider may need up to 10 additional business days to display the credit.

If a full order included a free promotional item, that item must also be returned. If it is not returned, its stated promotional value may be deducted from the refund where permitted by law.

EXCHANGES

Exchange availability is not guaranteed. Once the original item is received and approved, we will confirm whether the requested replacement is available. If it is unavailable, we will offer another eligible resolution.

PRODUCT ISSUES

If an item arrives wrong, damaged, or defective, contact us promptly with your order number and clear photos or video. Issues discovered later may qualify under our Limited Lifetime Warranty.