Products
Do your products come with a Warranty?
We don't compromise on quality and stand by our products 100%. If you are not completely satisfied with one of our creations, simply contact us anytime and we will do our best to resolve your concern.
Do you ship bulk orders?
Yes, we do ship bulk orders, please contact us for more information.
Payments & Ordering
What payment terms you can accept ?
We can accept Paypal.
Don’t worry, we will add more payment methods soon.
My payment was declined, why?
If your credit card is declined there may be a few reasons: the card has no funds available, you entered the wrong CSV security code, the card is expired, you entered the wrong billing information, the card does not allow internet purchases (card not present purchases) etc. In any event by calling your issuing bank they can tell you why the card is declining.
Solutions: Try a different credit card or try using Paypal as your checkout method.
How do I cancel my order?
Only unshipped orders may be cancelled. Cancellation may be done through email. Refund will be issued accordingly if card is charged.
Is my information is securing using this site?
Absolutely!!! Our Secure Software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information traveIs over the Internet.
What if my address is wrong?
If your address is not available, we will send you an email. Please be sure to check your email within 24 hours of placing your order. We will do everything we can to fulfill your order.
Shipping & Tracking
Do you ship worldwide?
Yes, we ship worldwide and free shipping.
Where you ship goods from?
Normally we ship the goods from China meanwhile we have also warehouse in California it depends on the situation of warehouse.
What is the shipping cost?
We offer free shipping to the US, UK, Canada, Ireland, France, Australia, New Zealand and Germany. In addition, we will also provide free shipping if your order amount exceeds US$50 (when you are from other countries).
What is the shipping time?
Regarding shipping, please check the shipping page in the footer.
How do I track my package?
You can track your parcel via the Confirmation Email. Also, you can click" Track my Order" link on our website.
Returns & Refunds
How do I return a product?
Once you have alerted us you wish to make a return through an email contact. We will email you a link to start the easy return process.
What items are returnable?
- Items must be returned within 14 days of arrival.
- ltems must be in the original condition they arrived in.
- Items must have all original tags attached.
What is your refund policy?
Our complete return policy is located at the Refund policy link at the bottom of the site
How will you refund me?
You can find our refund policy by the link The refund will go back onto the same card you used to place the order with us, Please allow 3-5 days for the funds to show in your account.